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Technical Support

Get technical support from the VOOHU FAE engineers for RJ45 connectors, LAN transformers and other parts. Our FAE team can suggest suitable parts and help check the design, from isolation ratings and footprints to EMC and surge protection.

CONTACT US / TECHNICAL SUPPORT

FAE contacts

Magnetic Components Technical support

Mrs. Hu

Address: 13th Floor, Building G, Kaiping Business Center, No. 11666, East Taihu Avenue, Wujiang District, Suzhou City, Jiangsu Province, China

What our FAE team can help with

  1. Part selection and replacements for discontinued parts
  2. Schematic and layout checks: isolation, creepage, footprint and pin 1 orientation
  3. EMC and surge protection around Ethernet, PoE and bus ports
  4. Troubleshooting link drops and failed tests

CONTACT US / TECHNICAL SUPPORT

Send a technical question

Thank you for visiting Suzhou VOOHU Electronic Technology Co., Ltd. Describe your question in as much detail as you can, and we will pass it to the right engineer and contact you.

CONTACT US / FAQ

Technical support FAQ

The part number or series, your interface (for example Gigabit Ethernet, PoE or RS-485), key requirements such as isolation voltage and temperature range, and a schematic excerpt if you can share it.